Where do I get my login?
Your Parent Access user name is the email address we have on file. If you did not receive information about your login information, are unsure of the email address on file or wish to add/change the email address on file, please contact firstname.lastname@example.org.
What if I forget my password?
You can click on the “Forgot your password” link on the Parent Access login page or you can contact email@example.com to have your password reset.
Please note that you cannot be given your existing password: for safety reasons,Genesis never displays a user’s password, even to the system administrators. If you lose or forget your password, you will be given a new, one-time use, randomly generated password. You will then be required to change the new password the next time you login into your Parent Access account.
What is the URL for Parent Access Portal?
The Parent Access login screen is located at: https://parents.whrhs.org.
How do I log out of the Parent Access Portal?
There is a small “Log Off” button at the upper right of every Parent Access screen. Click the “Log Off” button.
How can I update my student’s Attendance information?
You cannot update any information. If you believe any information is wrong, you must contact the Attendance Office at 908-647-4800, extension 4861 and press 1.
Is it ok for me to just close the browser rather than log off? Do I really need to log off?
Closing your browser is not the same as logging off. We recommend logging out of your Parent Access account to eliminate the possibility of someone else accidentally getting access to your child’s information.
What if I do not have access to all my students?
If you need access to a child that is not yet linked to your Parent Access account, you should contact firstname.lastname@example.org.
What if I don’t have access to my child’s Report Card?
If the report card is not available online, it may be that none has yet been made available or the Grading tab has been removed so that the new Marking Period’s report card can be prepared. Also, any student fine (i.e., uniform, text book, library book) will block access to the report card until paid.